Payment Policy

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At Fimistore, we are committed to providing a secure and flexible checkout experience. This Payment Policy outlines the available payment methods, processing times, and other important terms related to transactions made through our website.

A. Accepted Payment Methods

We currently accept the following payment methods:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Apple Pay / Google Pay (if available at checkout)

  • Other local methods (may vary by region)

All transactions are processed in USD ($) unless otherwise specified.

B. Secure Payment Processing

All payments on Fimistore are securely processed by trusted third-party providers such as Stripe and PayPal, both of which are PCI-DSS compliant.
We do not store any credit card details on our servers.

Payment data is encrypted and transmitted securely using SSL (Secure Socket Layer) technology to ensure your information remains safe.

C. Payment Authorization & Verification

For security purposes, we may require:

  • Identity verification for suspicious transactions

  • Matching billing and shipping address details

  • Confirmation from the payment provider (e.g., PayPal dispute checks or 3D Secure verification)

Orders may be delayed or canceled if verification cannot be completed.

D. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email.
If you do not receive a confirmation within 24 hours, please contact us at [email protected].

E. Failed or Declined Payments

If your payment is declined:

  • Ensure your card details are entered correctly

  • Contact your bank or card issuer for approval

  • Try an alternate payment method such as PayPal

Fimistore is not responsible for bank or third-party payment provider errors.

F. Currency Conversion & Fees

For international customers:

  • Your bank may charge a currency conversion fee

  • Final charges may vary slightly due to exchange rate fluctuations

These fees are determined by your bank and are outside of our control.

G. Payment Disputes & Chargebacks

If you believe there is an error in your payment or have concerns about a transaction:

  1. Contact us first at [email protected] — we’ll resolve most issues quickly

  2. Unauthorized charge? Let us know within 7 days of noticing the issue

  3. Initiating a chargeback without contacting us may delay your resolution

We reserve the right to suspend future purchases if chargebacks are filed without prior communication.

H. Fraud Prevention

We actively monitor and screen orders for fraudulent activity.
If a transaction is flagged as suspicious, it may be placed on hold while we conduct verification or canceled entirely to protect both parties.

I. Taxes & Duties

Applicable taxes (e.g., sales tax, VAT) may be calculated at checkout depending on your location.
For international orders, customs duties or import taxes may apply (see our [Shipping Policy] for details).
These charges are the responsibility of the customer and are not included in our product prices.

J. Updates to Payment Policy

We may update this Payment Policy at any time to reflect changes in our systems, legal requirements, or accepted methods.
Changes will be posted on this page with a new Effective Date.

Effective Date: [insert_latest_date]

K. Contact Us

If you have any questions about payments, please contact:

  • Email: [email protected]

  • Phone: +1 617-545-5774

  • Business Address: 11352 Ave 56, Earlimart, CA 93219, USA

  • Support Hours: Monday–Friday, 9:00 AM – 5:00 PM